Redefining POS Experience in India: UX/UI Design Case Study of the Mosambee App by Lollypop Design Studio
🛒 Changing the Face of POS Design in India With digital adoption accelerating across India, especially among small businesses and shopkeepers, the demand for intuitive and robust POS (Point of Sale) systems has grown rapidly. That's where Mosambee , a B2B mobile-based POS platform, aimed to make a difference — and brought in Lollypop Design Studio to reimagine the product's UX research, UI/UX design , and responsive web experience . 🔍 Project Brief Mosambee is an EMV-enabled POS app that offers end-to-end payment solutions through various modes — including mobile banking, QR codes, NFC, swipe cards, and more. It also allows users to create online stores and manage their business from one central platform. The challenge? Design a seamless, clutter-free experience for shopkeepers across India, many of whom are first-time digital users. 📖 Our UX Research Process We began the project with immersive workshops involving: Business stakeholders On-ground sales team...